FAQ
Last updated
Last updated
You may not be able to open position due to the following reasons:
Scenario 1: Circuit Breaker triggered due to market volatility
20% drop in price of token within 5 mins
Scenario 2: Circuit Breaker triggered due to imbalanced short-to-long OI ratio
When (1) short open interest is over a set threshold AND (2) ratio of short-to-long OI is larger than a set value
See for details
Note: Circuit Breaker does NOT apply when the ratio of long-to-short OI is larger than the set value
Scenario 3: Insufficient liquidity for swap
When you try to swap pay token to collateral when opening a short position, and the FLP pool has insufficient liquidity for the token involved
Scenario 4: Insufficient liquidity for trade + user opening a long position
When the desired position size is larger than the available liquidity for trade
If you're accessing Fulcrom through another platform (like Onchain Wallet or a trading aggregator), that platform may charge its own additional fees on top of Fulcrom’s standard trading fees. These extra charges are set by the external platform and may not appear in Fulcrom’s app or trade history.
Similar to the above question, this can happen if external wallet fees are deducted directly from your wallet but not reflected in the PnL shown on the interface. Always account for both Fulcrom and external platform fees.
Option 1: Fulcrom UI To view the breakdown of all fees:
Visit
Connect your wallet
Navigate to Trade > History
Find the relevant transaction and expand the details
In the top right of the page, click the Settings logo and check the toggle for Display PnL after fees.
Option 2: On-Chain Event Log (Advanced)
Search the transaction on a block explorer like
In the Logs section, look for the following fee-related event keys:
brokerFee
= Fee charged by the interface routing the transaction (e.g., On-Chain Wallet)
marginFee
= Fulcrom’s open/close fee (0.05% of position size per leg)
swapFee
= Applied if your margin asset was swapped during trade
realizedPnL
= Actual profit/loss from the position
All values are in 30-decimal precision, so convert them by multiplying the raw number by 10^-30
.
Example: brokerFee = 1780000000000000000000000000000
→ $1.78
Sum these fees to match against your expected vs. actual PnL
To ensure you're only paying Fulcrom’s standard fees, consider trading directly through the official Fulcrom app. If you prefer using a different interface, be sure to review their fee policies before placing a trade.
If the issue relates to Fulcrom’s protocol (e.g. PnL, liquidation, leverage, collateral), contact Fulcrom support on Discord. If the issue involves missing funds, unexpected fees, or non-Fulcrom UI behavior, please contact the support team of the platform you used to initiate the trade.